Refund policy

Our Refund Policy

We want you to love your purchase! If you're not completely satisfied with your order, we’re here to help.

Our return window is valid for 30 days from the date of purchase.

To be eligible for a return:

Items must be unused, unopened, and in their original packaging and condition.
Proof of purchase (such as your order number or receipt) is required.

Non-Returnable Items

For health, safety, and operational reasons, a few items cannot be returned:

Gift cards
Clearance or sale items
Intimate or personal care goods
Perishable items

Please do not send your purchase back to the manufacturer directly.

Restocking Fee & Shipping

All accepted returns are subject to a standard $11.95 restocking fee, which will be deducted from your final refund amount.
Original shipping fees from your order are non-refundable.

Refunds & Payment Methods

Once your returned item is received and inspected at our warehouse, we’ll send you an email to confirm we’ve received it and let you know if your refund is approved.

When approved, your refund will be issued back to your original payment method within 5–7 business days.

Important Payment Details:

Gift Card Purchases: Orders placed using a gift card or store credit are final sale and non-refundable. We cannot issue store credit, gift card re-issuance, or cash refunds for items purchased with a gift card.
Closed or Expired Cards: Refunds must go back to the original card used at checkout. If your account or card has been closed, cancelled, or changed since placing your order, we won't be able to redirect the funds to another payment method.

Damaged Items & Exchanges

If your order arrives damaged or defective, we’re so sorry for the hassle! We’ll gladly replace it for you. Just send us an email right away at cs@editorspick.com with your order number and photos of the damage.